ITSM Automation Tester Location: Abu Dhabi · ServiceNow/BMC Automated Test Framework SME and have strong exposure to Agile methodology · Responsible for developing high quality automation code for modules like CHANGE, INCIDENT Management etc. using ServiceNow/BMC ATF (Automated Test Framework) tool. · Understand technical and functional design requirements related to ServiceNow/BMC and convert to test artifacts. · Create and manage the automation scripts and understand the workflows. · Experience in Agile methodologies · A fundamental understanding of ITSM/ITIL concepts · Strong communication skills required and should be a good team player. · Excellent troubleshooting skills with the ability to demonstrate influence in a consultative fashion to stake holders and other team members. · Experience in JIRA and also good understanding in Bug life cycle process. Email: